Ana’s Hotspot respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

1. Information You Provide to Us

We collect information you enter through our contact form or any communication sent to us, including:

• Name

• Email address

• Phone number

• Message details or inquiries

2. Automatic Information

When you visit our website, certain data may be collected automatically, including:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on the site

• Referring website

This data helps us improve website performance and user experience.

3. Ordering Platforms

If you place an order through our online ordering partner, that platform may collect additional information such as payment details, delivery information, and order history. These platforms operate under their own privacy policies.

How We Use Your Information

We use your information to:

• Respond to inquiries and messages

• Improve website performance

• Provide customer support

• Manage reservations or catering requests

• Enhance your experience on our site

• Maintain security and prevent misuse

• Comply with legal requirements

We do not sell or rent your personal information.

Cookies

Our website may use cookies or similar technologies to improve functionality, track usage patterns, and enhance user experience. You may disable cookies in your browser settings at any time.

Third Party Services

We may use third party services for analytics, hosting, and online ordering. These services may collect data as part of their operations and are governed by their own privacy policies.

Data Protection

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. While no online system is fully secure, we work to maintain strong security practices.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the form on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this policy or how your information is handled, please contact us through the Contact Us page.